Back-office VDI clients at half the refresh cost of a PC fleet.
Insurance adjusters and agents work from multiple locations — branch offices, home offices, client sites. Every endpoint accessing the policy administration system or claims database is a regulated touchpoint. The fleet is geographically distributed and often unmanaged.
Insurance shares the BFSI infrastructure burden — same compliance, wider geography
Industry analysis, 2025
What insurance IT teams are dealing with
Remote and hybrid workforce endpoint management
Field adjusters, independent agents, and work-from-home claims processors access core systems from devices the IT team may never physically touch. Ensuring these endpoints meet compliance requirements remotely — without relying on VPN split tunnels — is the primary operational challenge.
Data residency and multi-state compliance
Multi-state insurers must comply with different state insurance department regulations, NAIC model laws, and (for health insurers) HIPAA — simultaneously. Endpoint configurations may need to vary by state to satisfy local data handling requirements.
Legacy application compatibility
Many policy administration and claims management platforms still require Windows-specific runtimes, browser-based Java applets, or ActiveX controls. Migrating to thin clients only works if the VDI backend delivers these applications reliably.
Compliance landscape
State insurance regulations
Vary by state — endpoint controls are examined
NAIC model laws
National Association of Insurance Commissioners cybersecurity models
GLBA
Financial data protection for insurers
HIPAA
Health insurers — PHI on endpoint devices
How VelaOS helps
- Cloud-managed endpoints work from any network — no VPN required for management
- Group-based policies can vary by state office or business unit
- Read-only OS with verified boot satisfies endpoint integrity controls across all state frameworks
- TCO of a refurb x86-64 thin client on VelaOS lands well under $150 first-year — roughly half a PC refresh
- OTA updates deploy to home-office endpoints the same way as branch endpoints
Typical insurance fleet profile
Fleet size
1 000 – 80 000 endpoints (mid-size carrier to national insurer)
Refresh cycle
4 – 5 years
Common VDI
Citrix and VMware Horizon dominate. Azure Virtual Desktop adoption accelerating.
Run the numbers for your insurance fleet
Pre-filled with 1,000 devices — the typical starting point for insurance.